Smoother, not harder
Compliance software usually adds work. CeZo Hospice Quality was built on the opposite rule: it should make your survey prep smoother — and it should never, ever cry wolf.
The philosophy
Never a false fail
A tool that flags things that aren't really wrong wastes your team's time and teaches them to ignore it. A tool that rubber-stamps things that are wrong burns you on survey day. CeZo Hospice Quality refuses both:
- Every auto-“Met” carries its evidence quote — the exact sentence from your chart, the same one you'd show a surveyor.
- When it's not sure, it says so. Uncertain items go to “needs review” or N/A — N/A over guesswork, always.
- Rules decide compliance, not AI. Every answer is built on the actual regulations (42 CFR 418, NGS LCD criteria). The optional AI assistant only explains findings in plain language — it never scores them.
The result is a gap list you can trust and act on — not a grade you have to argue with.
Where it fits
It works beside your EMR — not instead of it
CeZo Hospice Quality is not an EMR, and it's not trying to be. You keep charting in Axxess, WellSky, or whatever you use today. CeZo sits beside it and audits what it produces — the way a surveyor or a claims reviewer would read it. Your EMR writes the chart; CeZo checks the chart. There's no data-migration project and no switch to make.
The pricing weapon
One flat price. Unlimited users.
The big EMR vendors charge per user, per month — so every nurse you add costs you again. CeZo Hospice Quality is flat per agency: one price, everyone in. Your whole agency typically costs less than a single EMR seat, and there is no per-seat math, ever.
Who we serve
Built for small Michigan agencies
Big enough to be surveyed, too small to have a QA department — that's who this was built for. Michigan's independent hospice agencies face the same 107 CoP items, the same HOPE 30-day clock, and the same Special Focus Program as the national chains, without a compliance team to absorb it. CeZo Hospice Quality is founder-built and founder-supported: when you call, you get the person who built it.
Honest limits
What CeZo will not promise you
No software can guarantee a survey outcome — and please be skeptical of anyone who promises that. CeZo Hospice Quality shows you the gaps and the evidence so you fix them first. The passing is still your team's work; CeZo makes sure you're not surprised. It is built on 42 CFR 418 and CMS public rules — it is not endorsed by or affiliated with CMS.